Privacy Policy
Bonsor Property (“we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you interact with us, use our website, or contact us in relation to our property advisory and buying agent services. It has been prepared to comply with the Information Commissioner’s Office Code of Conduct for Data Collectors By visiting bonsorproperty.com, you accept and consent to the practices described in this policy.
1. WHO WE ARE
This website is owned and operated by Bonsor Property Ltd, a company incorporated in England and Wales and registered under number 16482713.
If you have questions about this policy, you can contact us at [email protected]
or 00447843283325
2. INFORMATION WE COLLECT
We may collect and process the following categories of personal data:
2.1 Information You Provide to Us
You may give us information when:
• Completing forms on our website
• Making an enquiry
• Requesting property advice
• Signing up for updates or newsletters
• Contacting us by phone, email or in writing
This information may include:
• Name
• Address
• Email address
• Telephone number
• Details about your property search or sale intentions
• Any additional information you choose to provide
2.2 Information We Collect Automatically
Each time you visit our website we may automatically collect:
• IP address
• Browser type and version
• Time zone setting
• Operating system
• Device information
• Pages viewed, browsing patterns and interaction data
• Referring websites and URLs
This information helps us improve our website and its functionality.
3. HOW WE USE YOUR INFORMATION
We use your information for the following purposes:
3.1 To Provide Services
• Responding to your enquiries
• Providing property advisory and buying agent services
• Sending information you have requested
3.2 To Communicate With You
With your consent, we may provide you with:
• Updates on the property market
• Information about Bonsor Property services
• Relevant news, insights, or property opportunities
You may withdraw consent at any time by emailing [email protected] or using the
unsubscribe link in our communications.
3.3 To Improve Our Website
We use analytics and technical data to:
• Administer and maintain our website
• Improve performance, layout and user experience
• Keep our website secure
3.4 Legal and Business Purposes
We may also use your data as necessary to:
• Comply with legal obligations
• Exercise or defend legal claims
• Protect our business interests
4. SHARING YOUR INFORMATION
We may share your personal data with:
• Professional advisers (lawyers, accountants)
• IT and website service providers
• Third-party suppliers where required to respond to your enquiry (e.g., relevant
property professionals)
We will only share your data when necessary and always with appropriate safeguards.
We may also share data if required to comply with a legal obligation.
We do not sell your personal information.
5. DATA RETENTION
We keep your personal data only for as long as necessary for the purposes described above.
Typically:
• Enquiry and service-related data: up to 4 years
• Email marketing data: until you unsubscribe
• Legal or compliance data: as required by law
After this period, data will be securely deleted.
6. YOUR RIGHTS UNDER GDPR
You have the following rights:
• Right of access – request a copy of your data
• Right to rectification – correct inaccurate information
• Right to erasure – request deletion of your data
• Right to restrict processing
• Right to object – including to marketing
• Right to data portability
• Right to withdraw consent
You can exercise any of these rights by contacting us at [email protected]
You also have the right to lodge a complaint with the Information Commissioner’s Office
(ICO).
7. SECURITY
No internet transmission is completely secure, and we cannot guarantee the security of
information sent to us electronically.
8. LINKS TO OTHER WEBSITES
Our website contains links to third-party sites. We are not responsible for their privacy
practices, and we encourage you to review their privacy policies before submitting any
personal information.
9. CHANGES TO THIS POLICY
Any updates to this Privacy Policy will be posted on this page.We recommend reviewing it
periodically to stay informed about how we protect your data.
